Privacy Policy

Effective Date: February 19, 2025

1. Introduction

North Peak Solutions LLC ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and share your personal information when you visit our website www.t-shape.co or engage with our services. By using our site, you consent to the practices described in this policy.

2. Information We Collect

We collect information from you when you:

  • Register on our website

  • Place an order

  • Subscribe to our newsletter

  • Fill out a form or contact us

  • Use our live chat, support system, or submit customer support requests

Types of information collected include:

  • Personal Information: Name, email address, mailing address, phone number, payment information

  • Account Information: Username, password, order history

  • Device Information: IP address, browser type, operating system

  • Cookies and Tracking Technologies: Used to collect and analyze browsing data

3. How We Use Your Information

We use your information for the following purposes:

  • To process orders and deliver products

  • To personalize your experience and enhance our website

  • To improve customer service and respond to inquiries

  • To send periodic emails about promotions, updates, or products

  • To analyze website traffic and enhance security

  • To comply with legal obligations

4. How We Share Your Information

We may share your personal information with trusted third parties to help us operate our business and provide our services, including:

  • Payment processors and financial institutions

  • Shipping and delivery partners

  • Customer service and support platforms

  • Marketing and advertising partners

  • Legal and regulatory authorities as required

We do not sell, trade, or rent your personal information to third parties for marketing purposes.

5. Cookies and Tracking Technologies

We use cookies and similar technologies to:

  • Recognize your device and preferences

  • Analyze website traffic

  • Provide personalized content and advertisements

  • Improve user experience

You can manage your cookie preferences through your browser settings. Disabling cookies may affect your experience on our site.

6. Data Retention

We retain your personal information only as long as necessary to fulfill the purposes outlined in this Privacy Policy or as required by law. When no longer needed, we securely delete or anonymize your information.

7. Security Measures

We implement industry-standard security measures to protect your personal information from unauthorized access, alteration, or disclosure. However, no data transmission over the internet can be guaranteed as completely secure.

8. International Data Transfers

Your information may be processed outside your country of residence, including in the United States. By using our services, you consent to the transfer of your data to other jurisdictions, which may have different data protection standards.

9. Your Rights and Choices

Depending on your location, you may have rights under applicable data protection laws, including:

  • Accessing the personal information we hold about you

  • Correcting inaccurate or incomplete data

  • Requesting the deletion of your information

  • Withdrawing consent for data processing

  • Opting out of marketing communications

To exercise these rights, please contact us using the information provided below.

10. Children's Privacy

Our website is not intended for individuals under the age of 13. We do not knowingly collect or maintain information from children under 13 without parental consent.

11. Changes to This Privacy Policy

We may update this Privacy Policy periodically. Any changes will be posted on this page with an updated "Effective Date." Your continued use of our site after changes indicates your acceptance of the revised policy.

12. Contact Us

If you have questions or concerns about this Privacy Policy, please contact us at: