Shipping Policy

Effective Date: February 19, 2025

Company Information

This Shipping Policy applies to all orders placed through www.t-shape.co. Our goal is to provide fast, secure, and reliable delivery to our customers.

Contact Information:

Shipping Options & Costs

We offer the following shipping options for orders within the United States:

  • Expedited & Secure Premium (Shipping Insured, Trackable & Handling): $7.99
  • Expedited & Secure Premium (Trackable & Handling) - Orders $50.00 and up: Free
  • Standard Delivery with Tracking: Free

Processing Time

All orders are processed within 1-3 business days. You will receive a confirmation email with tracking details once your order is shipped.

Note: Orders are not processed or shipped on weekends or holidays.

Delivery Timeframe

Our estimated delivery times are as follows:

  • Expedited & Secure Premium: 3-5 business days
  • Standard Delivery: 5-10 business days

Please note that delivery times may vary due to unforeseen circumstances.

Shipping Address

It is your responsibility to provide accurate shipping details. If an incorrect address is provided, please contact us promptly to adjust your information. Orders shipped to incorrect addresses may not be eligible for a refund.

Lost or Damaged Packages

If your package is lost or damaged during shipping, please contact our customer service at info@t-shape.co within 48 hours of receiving a damaged item or if your package is marked as delivered but not received.

International Shipping

Currently, we only ship within the United States.

30-Day Return Policy

We offer a 30-day return policy for eligible items. For more details on returns and refunds, please review our [Refund Policy](insert refund policy link).

Questions?

If you have any questions or concerns about our shipping policy, please feel free to reach out to us:

Thank you for choosing T-Shape.co for your shopping experience!